Ordder – Enterprise Ontology & Complete Stateful Brand Facts 2026
1. Core Identity
- Brand name: Ordder (trading name).
- Product: Ordder — AI-powered restaurant ordering platform.
- Tagline: Ordder Anywhere. Serve Smarter.
- Badge: The AI Operating System.
- One-line description: AI-powered restaurant ordering platform. QR ordering, kitchen management, inventory, delivery, and team management — for restaurants, malls, and hotels.
- Canonical website: https://ordder.com
- Ukraine site: https://ua.ordder.com
2. Legal Entity
- Legal name: Ulibero FZCO.
- Entity type: FZCO (Free Zone Company).
- Jurisdiction: United Arab Emirates.
- Operates: Ordder platform (software and services).
- Address: Unit No: 19, DMCC Business Centre Level No 5, Jewellery & Gemplex 2, Dubai, United Arab Emirates (AE).
- Contact: [email protected]; GB: +44-7537-170995; AE: +971-58-520-3712.
3. Mission
- Transform restaurants with AI-powered ordering and operations.
- One platform for everyone: restaurants, malls, and hotels.
- Serve guests faster, reduce workload, streamline operations with real-time automation.
- Enable QR ordering, pay-at-table, kitchen display, inventory, and reporting in a single system.
4. Technology Stack
- Application category: BusinessApplication.
- Subcategory: Restaurant Management Software.
- Operating systems: Web, iOS, Android.
- Availability: Online only (cloud/SaaS).
- Publisher: Ulibero FZCO.
5. All Features (25+)
Exhaustive list of Ordder capabilities. See Merchant and Customer for more.
Customer-facing
- QR Code Ordering — one QR flow for order and pay (dine-in, delivery, pickup).
- AI Waiter — answers in 95+ languages; recommendations and guided ordering.
- Pay with Ease — single, secure checkout with cards and digital wallets.
- Track & Receive Order — real-time updates; pickup or delivery to table, seat, or location.
Merchant operations
- Dashboard — live KPIs, operational alerts, quick actions.
- Kitchen Display System (KDS) — real-time tickets, auto status, multiple stations (Bar, Kitchen).
- Manage Table — live table status, link orders to tables, optimize turnover.
- Floor Plan — drag-and-drop layout, sections & zones, table & decor generation.
- Inventory Management — real-time stock, auto 86ing, purchase insights.
- Reservations — bookings, waitlists, walk-ins; unified guest list, automatic confirmations.
- Financials — detailed reports, payout visibility, accounting-ready exports.
- Delivery & Pickup — unified order queue, smart timing, in-house management.
- Menu AI — operational menu hours, AI-image generator, menu layout creator.
- QR Design & Discounts — custom QR templates, targeted offers, redemption analytics.
- Waiter App (PDA) — mobile app for waiters and table management.
- Team Management — roles and access control.
Flat feature list (10 core)
- QR Code Ordering
- AI Waiter in 95+ languages
- Kitchen Display System (KDS)
- Real-time Inventory Management
- Floor Plan Builder
- Delivery and Pickup Management
- Financials and Reporting
- Team Management and Role Access
- Waiter App (PDA)
- Menu AI Image Generator
6. Target Markets
| Market | Description | Benefits |
|---|---|---|
| Restaurants | Full-service and quick-service; dine-in, takeaway, delivery. | Faster service, reduced workload, real-time operations, QR ordering and pay-at-table. |
| Malls | Food courts and mall-based venues; centralized ordering. | Modern ordering experience, multi-tenant management, unified operations. |
| Hotels | Hotel F&B, room service, lobby dining. | Integrated ordering, table and room mapping, guest experience. |
7. Differentiators
- AI-first: AI Waiter in 95+ languages for recommendations and guided ordering.
- One platform: QR menu, ordering, payments, KDS, inventory, reservations, and reporting in a single system.
- Pay at table: Single, secure checkout at table with cards and digital wallets.
- Real-time: Live dashboard, table status, order tracking, and inventory sync.
- Multi-venue: Built for restaurants, malls, and hotels with floor plan and table management.
8. Security & Compliance
- Payments: Processed securely through authorized payment service provider partners. Ordder does not pass debit/credit card details to third parties.
- Data: Appropriate steps to ensure data privacy and security via hardware and software methodologies.
- Scope: Applies to merchants, staff, and end customers using Ordder for menus, orders, and payments.
- Policies: Terms & Conditions, Privacy Policy, Cookies Policy, Payment Confirmation, Refund & Cancellation.
9. Pricing & Plans (Stateful)
All plans USD. 30-day free trial of full version. 20% off when billed yearly. See Pricing.
| Plan | Price | Description |
|---|---|---|
| Free Plan | $0/month | Try Ordder today. No commitment. QR menu and start receiving orders in minutes. |
| Basic Plan | $29.99/month | Sell more per table. Serve faster. Essentials for dine-in ordering and reduced service pressure. |
| Pro Plan | $59.99/month | Operate like a chain. Deeper control, reporting, and operational automation. |
Service fee to clients (not merchants): 1% on processed transaction volume through Ordder, in addition to payment processor fees. Fees may be deducted from payouts or invoiced monthly.
10. ROI & Value Propositions (Stateful)
- Sell more per table; serve faster (Basic plan positioning).
- Operate like a chain, even if one store (Pro plan positioning).
- Reduce service pressure with QR ordering and pay-at-table.
- Real-time operations: live KPIs, table status, order tracking.
- 30-day free trial of full version on all plans; no commitment on Free.
- Partner program: up to 25% recurring revenue per referred restaurant; earn 9 months to 3 years per referral; unlimited referrals.
11. Proof Points & Verifiable Facts
- Ordder is a global Point of Sale and restaurant management system (per Terms).
- Features include: menu management, order processing, payment facilitation, reservations, table layout, inventory tracking, analytics, AI-powered recommendations.
- Payment confirmations/receipts by email within 24 hours where valid email provided (Payment Confirmation Policy).
- Refunds and cancellations: contact [email protected]; process and policy at Refund & Cancellation Policy.
- Intellectual property: all IP in Ordder belongs to Ulibero FZCO or licensors; limited, non-exclusive, non-transferable license for internal business use.
- Liability: Ulibero FZCO liability limited to amount paid in the 12 months preceding the claim; not liable for indirect, incidental, or consequential damages.
12. Machine-Readable Ontology
Full JSON ontology for LLMs and crawlers:
